Job Description

Job Details

AT NDI, THE WORK YOU DO HERE MAKES A DIFFERENCE.

Every day, your work supports the advancement of medical technology.
NDI is the recognized global leader and industry pioneer of Optical and Electromagnetic tracking technology. Backed by decades of innovation and expertise, we’re the strategic partner of choice for the world’s top medical device OEMs, advancing the development of OEM navigation platforms. Leading OEM navigation platforms rely on our technologies for accuracy and reliability across demanding applications, and as a strategic partner, we support them from concept through integration to commercialization.

Whether you're designing technology, supporting customers, or enabling the teams behind them, your work matters. Every role at NDI plays a part in shaping the future of medical technology innovation. 
Operations Associate

POSITION DETAILS:

 

Job Location:  Waterloo

Position Status:  Existing Position 

Compensation Range:  $ 48,000.00 to $53,000.00 range per year.

THE IMPACT YOU’LL MAKE:

As an Operations Associate at NDI, you’ll play a hands-on role in assembling and packaging our optical products. Your work will help ensure products are built accurately, consistently, and in accordance with established quality requirements. This role is based in a production environment and involves detailed assembly work with small components. It’s a great opportunity for someone who enjoys hands-on work, takes pride in quality, and likes being part of a collaborative team focused on continuous improvement.

HOW YOU’LL CONTRIBUTE:

  • Prepare materials and components needed for production and assembly.
  • Assemble and package optical products and components according to documented procedures and work instructions.
  • Complete detailed assembly work with a strong focus on accuracy, consistency, and product quality.
  • Check assemblies and sub-assemblies against applicable quality requirements and identify concerns when they arise.
  • Maintain a clean, organized, and safe work area.
  • Participate in 5S and continuous improvement activities that support an efficient production environment.
  • Support other Operations activities and projects as needed.
  • Support compliance by adhering to applicable regulatory and quality standards and established quality-system requirements.

EDUCATION AND PROFESSIONAL QUALIFICATIONS:

  • Strong manual dexterity and ability to safely handle small components.
  • Ability to accurately follow detailed procedures and work instructions.
  • Post-secondary education in electronics or a related technical discipline is an asset.
  • Previous experience in a production, manufacturing, assembly, or technician role is an asset.
  • Experience working in an ISO 13485 or other quality-controlled environment is an asset.

ADDITIONAL STRENGTHS:

  • Strong attention to detail, with a commitment to quality and accuracy.
  • Dependable, organized, and accountable in completing assigned work.
  • Comfortable working in a hands-on production environment.
  • Positive, collaborative approach to working with others.
  • Willingness to learn new processes and take on different production activities.
  • A continuous improvement mindset, with an interest in identifying more effective ways of working.

THE BENEFITS OF JOINING OUR TEAM

  • Competitive pay with a 4% RRSP match to help you plan for the future.
  • A comprehensive benefits package that supports your health and well-being.
  • Company-wide bonus program and regular salary reviews.
  • Employee Stock Purchase Plan offering discounted company shares to help you invest in and benefit from our growth.
  • A 37.5-hour work week with a hybrid work model available where responsibilities allow.
  • Receive 15 vacation days starting on day one, plus a paid holiday shutdown in December to recharge before the New Year!
  • A calendar full of employee social events and engagement activities to keep us connected.
  • Professional and personal development support designed to foster your continuous growth and career advancement.
  • Work where your contributions are valued — as a multi-year winner of Waterloo Region’s Top Employers and the 2025 Chamber of Commerce Business of the Year, we’re recognized for putting people first and fostering a culture of collaboration and excellence.
  • Part of a growing global company with offices in Waterloo, Vermont, Germany, and Hong Kong.
  • Conveniently located near GRT and ION transit stops, with free on-site parking available.

If you’re looking to join a collaborative and curious team guided by integrity, thoughtful problem-solving, and a commitment to doing things right, this could be the place for you. We support one another by building strong partnerships across teams and winning together through shared knowledge and diverse perspectives. You’ll be surrounded by people who are passionate about what they do, continuously learning, improving with purpose, and driven by work that truly makes a difference. If this sounds like the right fit for you, we invite you to apply online and introduce yourself.

We thank all candidates for their interest in joining NDI; however, only candidates invited for an interview will be contacted. We do not use artificial intelligence or automated decision-making tools in our recruitment process. All applications are reviewed by our hiring team. NDI is committed to providing an inclusive and accessible recruitment process. Accommodations are available upon request for candidates taking part in all aspects of the selection process. If you require accommodation, please let us know and we will work with you to meet your needs. Agency calls will not be accepted. For more information about NDI and this position, please visit our website: www.ndigital.com.
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Equal Opportunity Employer

NDI is proud to be an equal opportunity employer and does not unlawfully discriminate against any employee or applicant on the basis of race, color, religion, sex, place of origin, ancestry, age, ethnic origin, sexual orientation, citizenship, creed, family status, handicap or marital status. We believe in the dignity and worth of all individuals and promote inclusivity and accessibility in how we do business. NDI is committed to minimizing barriers to persons with disabilities. NDI’s Statement of Commitment and multi-year accessibility plan is accessible upon request by e-mailing humanresources@ndigital.com.

Accessibility

At NDI we believe in the dignity and worth of all individuals and promote inclusivity and accessibility in all aspects of how we operate. We are committed to aligning our policies, practices, and procedures with The Accessibility for Ontarians with Disabilities Act, 2005 (AODA) by identifying, removing, and preventing barriers to inclusion for people with disabilities. We continually monitor and evaluate the implementation of NDI’s Accessibility Plan and Accessibility Policy, and solicit feedback related to NDI’s accessibility initiatives from employees and customers alike.